Megalo Technologies in Branson, MO is an elite managed IT service provider. Our clients get the benefit of the most advanced technologies and experienced technicians. And we put our resources to work for you wherever you are through remote support.
The Benefits of Remote Support
Most computer or network issues require seeing what’s going on with a device. But to do that, our technicians do not actually have to physically see the device. By logging in remotely to the backend of any networked machine, we can troubleshoot most problems without dispatching a technician.
The most notable benefits of remote support include:
IT issues resolved faster because there are no delays for travel time.
Our technicians may work on devices and workstations while your staff continues to conduct business as usual.
Because remote support is part of your managed IT service plan, there is no additional cost for technicians’ time. That makes remote support highly cost-effective.
Our Remote Support Reach
Remote support allows us to troubleshoot your network devices from our Branson office regardless of where you are. So, no matter if you are in Downtown, Uptown, the Westside, the greater Phoenix area or outside the Midwest, we can still help you in real time.
Remote Support Available 24/7
Clients of Megalo Tech can login to request remote support any time. Our technicians are always available for emergency network repairs.
If you would like the benefits of having an on-call IT professional without the cost of an on-call staff member, contact Megalo Tech to sign up for managed IT services.